Check your parcel on delivery
Please check the tester and accessories when your parcel arrives. If anything is missing or damaged, message us on WhatsApp at 0337 6130182 within 48 hours with photos of the parcel and the product.
Wrong or faulty item
If we sent the wrong model or the tester does not work out of the box, we will replace it. Send us the order number and a short video showing the problem.
Warranty
NOYAFA testers are covered against manufacturing faults. Contact us with your order number and a description of the fault and we will explain the next steps for repair or replacement. Damage from misuse, drops, liquid, or connecting to voltages above the rated limit is not covered.
Returns
Items must be returned unused, in the original box with all accessories. Contact us before sending anything back so we can arrange the return.